Binoy Gupta

Dr. Binoy Gupta is a distinguished retired Chief Commissioner of Income Tax in India, holding advanced degrees in law including LLB, ML, and PhD. Known for his dedication to consumer rights, he practices law in the Consumer Forum in Mumbai, where he actively works to protect and inform consumers through the Consumer Forum Help organization. In addition to his legal practice, Dr. Gupta is an accomplished author, having written several notable books. His bibliography includes titles such as: "Hanged: What If He Was Innocent?" "Law of Transgender Rights in India" "Drug Lords of the World" Dr. Gupta's career is marked by his commitment to legal education, consumer advocacy, and public service. He shares his extensive experience and knowledge through his writings, reflecting his deep engagement with social and legal issues.

NCDRC Finds HDFC Bank Responsible for Not Sending SMS Alerts on Unauthorized Transactions

Order Date: 9th July 2024 Order Name: HDFC Bank Ltd. vs Satish Baishya Case No.: Revision Petition No. 57 of 2024 The National Consumer Disputes Redressal Commission (NCDRC) has held HDFC Bank responsible for not addressing a customer’s complaints about unauthorized transactions and failing to provide SMS alerts for these deductions. ### Brief Facts: A…

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Oriental Insurance Found Liable for Service Deficiency; Double Claim Filing Deemed Invalid

Order Date: Not Specified Order Name: Oriental Insurance Company Ltd. vs. M/S. S. P. Singla Construction Pvt. Ltd Case No.: F.A.No. 943/2016 In a recent ruling, the National Consumer Disputes Redressal Commission (NCDRC), led by Dr. Sadhna Shanker, addressed a significant issue concerning insurance claims. The Commission held that an insured party cannot file two…

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NCDRC: Alternative Insurance Claim Basis is Justified if Both Parties Breach

Order Name: Kuljit Kaur Vs. Cholamandlam Ms. General Insurance Co. Ltd Case No.: R.P. No. 925/2019 The National Consumer Disputes Redressal Commission (NCDRC), led by AVM J. Rajendra, recently ruled that an insurance claim can be justified on a non-standard basis if both parties have breached their contractual obligations. Brief Facts of the Case The…

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Monthly Review of Consumer Cases: May 2024

Order Name: SHRIRAM CHITS (INDIA) PRIVATE LIMITED vs RAGHACHAND ASSOCIATES In a significant ruling on consumer protection, the Supreme Court clarified that the responsibility of proving whether a service was availed for commercial purposes lies with the service provider. This decision aims to protect consumers from unjust technical objections raised by service providers. Order Name:…

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NCDRC Rejects Bureaucratic Delays and Procedural Red Tape as Excuses for Condonation of Delay

Case Title: Hubli Electricity Supply Company Ltd. & Anr Vs. Irappa Hanamappa Shebannavar Case Number: R. P. No. 1115/2022 The National Consumer Disputes Redressal Commission, led by Dr. Inder Jit Singh, recently took a strong stance against bureaucratic hurdles delaying court proceedings in a case involving the Hubli Electricity Company. The company’s appeal was dismissed…

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