The National Consumer Disputes Redressal Commission, guided by AVM J. Rajendra, has emphasized the importance of strict adherence to insurance contract terms, allowing no deviations. Case Background:   A policyholder bought a LIC Jivan Anand With Profits (With Accident Benefit) policy from an insurance company, with a coverage of Rs.2,00,00. After completing all necessary paperwork…

The National Consumer Disputes Redressal Commission, led by Dr. Inder Jit Singh, recently ruled against the Eastern Railways for failing to provide adequate service. The case revolved around a passenger who was treated as ticketless due to the railway’s ambiguous guidelines. The passenger, Asish Kumar Paul, claimed that he was unfairly treated by railway personnel…

The National Consumer Disputes Redressal Commission, led by Dr. Inder Jit Singh, has given a ruling emphasising that insurance policies must be interpreted in a manner that aligns with the insured’s reasonable expectations. In this case, the wife of a deceased loan holder appealed for the settlement of an insured amount. The husband had taken…

In a recent ruling by the Telangana Real Estate Regulatory Authority (TSRERA), a panel made up of Justice Dr. N. Satyanarayana, K. Srinivasa Rao, and Laxmi Narayana Jannu mandated a construction company to address and fix structural issues in their project. This comes after the property was handed over to the new homeowners, in accordance…

The National Consumer Disputes Redressal Commission, headed by AVM J. Rajendra, recently clarified that it can only step in to revise a ruling made by a State Commission if the State Commission has overstepped its authority, failed to use its powers, or conducted itself unlawfully or improperly. Let’s dive into the details of the case:…

In a recent ruling, the National Consumer Disputes Redressal Commission, led by Dr. Inder Jit Singh, established that no evidence can be accepted without a written statement filed within 45 days. Moreover, it was determined that parties can’t use previous judgments for their benefit if those judgments were pronounced after the original complaint was filed….

Recently, the National Consumer Disputes Redressal Commission, presided over by AVM J. Rajendra, delivered an important verdict. They declared that an individual who buys goods at a public auction doesn’t fall under the category of a consumer, and accordingly, the entity conducting the auction cannot be considered a service provider. The backdrop of this ruling…

Order Date: 13th May 2024 Order Name: S. Sridevi and Anr. vs The Manager, Star Health and Allied Insurance Co. Ltd. and Anr. Case No.: Consumer Complaint No. 35/2023 The District Consumer Disputes Redressal Commission in Karur, Tamil Nadu, consisting of N. Pari (President) and A.S. Rathinasamy (Member), ruled in favor of a policyholder against…

Title: Consumer Forum Holds Britania and Bakery Liable for Selling Underweight Biscuits Order: CC 191/20 filed on 03/03/2020 by District Consumer Disputes Redressal Commission, Thrissur, Kerala. The District Consumer Disputes Redressal Commission in Thrissur, Kerala has declared Britania Industries and Chukkiri Royal Bakery accountable for selling biscuit packets lighter than the weight advertised. This verdict…

Order Date: 10th May 2024 Order Name: Sh. Rajender Singh Raja vs Vikas Travels and Others Case No.: CC No. 130/23 When you board a bus, you trust that the service provider will get you to where you need to go. Unfortunately, this wasn’t the case for one passenger who found himself stranded before reaching…