Binoy Gupta

Dr. Binoy Gupta is a distinguished retired Chief Commissioner of Income Tax in India, holding advanced degrees in law including LLB, ML, and PhD. Known for his dedication to consumer rights, he practices law in the Consumer Forum in Mumbai, where he actively works to protect and inform consumers through the Consumer Forum Help organization. In addition to his legal practice, Dr. Gupta is an accomplished author, having written several notable books. His bibliography includes titles such as: "Hanged: What If He Was Innocent?" "Law of Transgender Rights in India" "Drug Lords of the World" Dr. Gupta's career is marked by his commitment to legal education, consumer advocacy, and public service. He shares his extensive experience and knowledge through his writings, reflecting his deep engagement with social and legal issues.

Consumer fora can grant suitable relief even if it is not sought

Consumer fora can grant suitable relief even if it is not sought in Complaint (Reproduced from a article in Times of India by Jehangir B Gai) BPTP Ltd had undertaken a residential project at Faridabad. The company advertised facilities such as 100% power back-up, club and swimming pool, fire fighting installations, 24/7 security etc. Pradeep…

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Zero F.I.R.

WHAT IS ZERO FIR ? An F.I.R. should be filed in the police station within whose jurisdiction the cognizable offence takes place. But sometimes, there are problems in determining the correct police station. Therefore, at least theoretically, an FIR can be filed in any police station, irrespective of the jurisdictional limitations and location of the incident. The…

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The new Consumer Protection Act is a Death Knell of Consumer Rights

No matter how attractive or appealing something may look on paper, it is of no use whatsoever if it does not achieve its objective, and worse when it actually harms the very cause it is supposed to espouse. This is the case with the Consumer Protection Act 2019 which comes into effect from today, repealing…

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Consumer Protection Act 2019

Consumer Protection Act 2019 The new Consumer Protection Act 2019 has been notified and will take effect from 20 July 2020. The old Act will stand repealed. However, pending cases will not be effected. The new Act, Rules and other Govt. notifications are available at he following site: https://consumeraffairs.nic.in/acts-and-rules/consumer-protection

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What to do about mushrooming Mobile Towers

What to do about mushrooming Mobile Towers There are strict norms relating to erection of mobile towers.And permission is needed from the concerned Municipal Corporation. Several matters are pending in various High Courts also.Search the net for the norms. If the norms are violated, you can file a writ in the High Court. In a…

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Police Refuses to file FIR against Builder – What to do

I came across this lovely video by Activist Kamlakar Shenoy on practical guidance on what to do when the police refuses to file FIR against a builder. The same guidelines are applicable when the police refuse to file any other FIR….. I am giving the link to the video on youtube……. https://www.youtube.com/watch?v=_d8COW-SWww&feature=youtu.be&fbclid=IwAR2mP9gNnobZ21gWvjHQnvcHD5nPJek9UoYbWdQh08rpkEXSLSo-umDI9m8

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The new rules of flying: what to do if your flight is delayed or cancelled

The new rules of flying: what to do if your flight is delayed or cancelled (The government of India has issued a new charter listing your rights as an air passenger. Here’s what you are entitled to) ————————————————————————————————— 22 March 2019 Last week, India’s Ministry of Civil Aviation released a charter that reiterated the rights…

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Delay in Conveyance due to alleged alterations in the Flats

Promoters and Builders hand over flats to the purchasers of the flats without OC and later pass on the blame for not getting OC to the purchasers – as due to alterations made by purchasers of the flats. And they delay the conveyance… This situation has been considered by the Maharashtra State Consumer Commission in…

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