Consumer Help

Order Name: SOHOM SHIPPING PVT. LTD. VERSUS M/S. THE NEW INDIA ASSURANCE CO. LTD. & ANR. Citation: 2025 LiveLaw (SC) 403 In an important ruling, the Supreme Court has made it clear that insurance companies cannot turn down claims if the conditions in the contract are impossible to meet. This decision came from a case…

Order Date: 28th February 2025 Order Name: Jai Prakash Yadav and Others vs Ravi Gas Agency and Others Case No.: Revision Petition No. 3453 of 2017 The National Consumer Disputes Redressal Commission (NCDRC) in New Delhi, through its bench comprising Mr. Subhash Chandra and AVM J. Rajendra, has ordered Bharat Petroleum Corporation Limited (BPCL) to…

Order Date: 25th March 2025 Order Name: General Manager, Eastern Railways vs Puspendu Dutta Chowdhury Case No.: NC/RP/1573/2019 The National Consumer Disputes Redressal Commission (NCDRC) in New Delhi, presided over by Binoy Kumar and Justice Saroj Yadav, recently delivered a significant ruling. They determined that the filing or ongoing status of a criminal complaint does…

Order Date: 28th February 2025 Order Name: Skoda Auto Volkswagen India Pvt. Ltd. vs Anuj Gupta and Anr. Case No.: FIRST APPEAL NO. NC/FA/258/2022 The National Consumer Disputes Redressal Commission (NCDRC) in New Delhi, presided over by Mr. Subhash Chandra and AVM J. Rajendra, recently made an important judgment regarding claims of manufacturing defects in…

Order Date: 28th February 2025 Order Name: Skoda Auto Volkswagen India Pvt. Ltd vs Anuj Gupta and Anr. Case No.: FIRST APPEAL NO. NC/FA/258/2022 The National Consumer Disputes Redressal Commission (NCDRC) in New Delhi, led by Mr. Subhash Chandra and AVM J. Rajendra, has clarified that simply having a vehicle repaired frequently or taking it…

Order Name: Anil Khemchand Advani and Anr. vs Sunmist Cooperative Housing Society Ltd. Case No.: Second Appeal No. 25 of 2025 The National Consumer Disputes Redressal Commission (NCDRC) in New Delhi recently instructed the State Consumer Disputes Redressal Commission in Karnataka to re-evaluate a case. This directive was influenced by a pivotal decision in the…

Order Date: 17th March 2025 Order Name: Sri Radha Skygarden Homebuyers Association vs M/s SJP Infracon Ltd. Case No.: C.C. No. NC/CC/884/2020 The National Consumer Disputes Redressal Commission (NCDRC) recently made a significant ruling against M/s SJP Infracon Ltd., a builder involved in the ‘Sri Radha Skygarden’ project. This case highlights the builder’s failure to…

Order Name: Jaita Mitra Basu and another v. Dr. Anirben Chatterjee and another Case No.: CC NO. 2644 OF 2017 The National Consumer Disputes Redressal Commission (NCDRC) recently ruled that a surgeon and a hospital must jointly pay Rs 75 lakhs in compensation to a patient who suffered the amputation of her right leg due…

Order Name: M/S. STEEL STRIPS WHEELS LTD. & ANR versus M/S. BMW INDIA PVT. LTD. & ORS. A recent decision by the National Consumer Disputes Redressal Commission (NCDRC) has dismissed a complaint against BMW. This ruling, made by a panel including Mr. Subhash Chandra and Dr. Sadhna Shanker, concluded that the complainants could not prove…

Order Date: 23rd January 2025 Order Name: Lalita Tanwar & Anr vs Hamilton Heights Pvt. Ltd. & Anr A/W 1 Other Case No.: Consumer Complaint No. 1852 of 2017 A/W 1 Other The National Consumer Disputes Redressal Commission recently ruled in favor of homebuyers who faced delays in receiving their apartment’s occupation certificate. The Commission,…