Loss of luggage during Train Journey According to data collected by the Indian Railways, 55,369 cases of theft of passengers’ belongings and 1570 robberies took place inside running trains in the last 3.5 years. 9,222 cases of thefts of passengers’ belongings were registered between January and June 2023. The rapidly increasing number of thefts is…
Consumer Protection Act 2019 The new Consumer Protection Act 2019 has been notified and will take effect from 20 July 2020. The old Act will stand repealed. However, pending cases will not be effected. The new Act, Rules and other Govt. notifications are available at he following site: https://consumeraffairs.nic.in/acts-and-rules/consumer-protection
Mediclaim – Rejection on Ground of Minimum 24 hour Hospitalization Cataract Surgery and several other eye surgeries are conducted in operation theaters, but are over in a few hours. Hospitalization is actually not required. Insurance companies routinely reject claims relating to these surgeries on the wrong assumption that minimum 24 hour hospitalization is required. In a recent decision,…
Narinder Singh, purchased a Mahindra Pick UP BS-II 4WD vehicle and got it insured for Rs. 4,30,037/- with the New India Assurance Company Ltd. for the period 12.12.2005 to 11.12.2006. The vehicle was temporarily registered for one month period, which expired on 11.1.2006. However, on 2.2.2006, the vehicle met with an accident and got damaged….
In a case of medical negligence, resulting in death of the patient, the Maharashtra State Consumer Commission has by its order dated 14 August 2015, awarded damages of Rs. 10 lakhs for negligence, interest at 9% and cost of Rs. 25,000. This is a good decision but what is unfortunate is that the Complaint which was…
Travel Insurance I am publishing the following news item to show the need for taking a travel insurance while travelling abroad. It is mandatory while travelling to certain countries. But I would advise every tourist to take one. Its coverage is very wide and includes medical illness, hospitalization, loss of passport, missed flights, loss of…
I receive enquiries about the addressses of the District Consumer Forums throughout India. And it becomes difficult to find out their addresses. I am giving a link containing addresses of all the District Consumer Forums throughout India. Binoy Gupta http://ncdrc.nic.in/districtforums.htm
Most aggrieved persons also need to have a look at the Consumer Protection Rules 1987 I am giving a link to the Rules. Dr Binoy Gupta eleena100@hotmail.com http://ncdrc.nic.in/
Most aggrieved persons need to have a look at the Consumer Protection Act 1986. I am giving a link to the Act. Dr Binoy Gupta eleena100@hotmail.com http://www.ncdrc.nic.in/1_1.html
We are now ready to advise and take up consumer cases in Mumbai. Please send us your query in brief over email…. You will get free advice..and if necessary, we will arrange for representation through a lawyer. Binoy Gupta eleena100@hotmail.com
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