Pendency and Reduction of Complaints – Consumer Protection Act

Pendency and Reduction of Complaints – Consumer Protection Act.   There is a huge pendency of Complaints at all levels. It can be reduced if the Consumer Forums take a pro-consumer reconciliatory approach. In a recent case, the President of a District Consumer Forum heard the matter from all sides (even though it was not…

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Gandhi Hospital officials held for accepting Rs. 4-lakh bribe

  Mahatma Gandhi Memorial Hospital officials held for accepting Rs. 4-lakh bribe   Monday 5, July 2016 A Complainant had approached the National Consumer Commission in New Delhi with grievances against the Mahatma Gandhi Memorial Hospital in Parel, Mumbai and the Commission had ordered the hospital to pay him compensation. Gajanan Bhagat (48) the medical superintendent…

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Medical Negligence – Complaint to the State Medical Council

It is commonly believed that the State Medical Councils do not take any action against errant doctors for Medical Negligence because they belong to the same profession. The fact is that State Medical Councils do take disciplinary action. But like all legal processes, the procedure is a little complicated and time consuming. Of course, this…

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Medical Negligence – Specialist

Extracts from a decision dated 7 May 2013, in the case of Goyal Hospital & Research Centre Pvt. Ltd., Jodhpur & ors, V/s. Kishan Shukla (R.P. No.4023/2011), in which the National Consumer Commission held a doctor liable for Medical Negligence and  held that a doctor must have valid and recognized specialised qualification.  It held that a Doctor should…

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