Builder directed to pay interest at the same rate he levied on delayed payment

BEFORE THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAI                                                    Consumer Complaint No.CC/13/198 Mrs. Shruti Kirti Laddha, Mr.Kirti Shivchandra Laddha, Both R/at: 15, Staff Quarters, 2nd Floor, Institute of Chemical Technology,…

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Bihar State Commission Instructs TATA AIG Life Insurance to Pay Out Despite Pre-existing Condition Not Linked to Death

The State Consumer Disputes Redressal Commission, Bihar, presided over by Justice Sanjay Kumar alongside Shamim Akhtar and Ram Prawesh Das, has affirmed an earlier ruling against TATA AIG Life Insurance Company by the District Commission, Vaishali. The insurance provider was found at fault for unjustly denying a legitimate claim from the plaintiff due to a…

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Jurisdiction of Consumer Forum in case of online Transactions

The question of territorial jurisdiction in internet transactions is a tricky issue. This issue came up before the Meghalaya State Consumer Commission. The grievance related to sale of Air Tickets by Air Deccan through the internet. The State Commission made a detailed analysis of various provisions and decisions; and by its order dt. 7 December 2013, held that the Complainant…

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Consumer fora can grant suitable relief even if it is not sought

Consumer fora can grant suitable relief even if it is not sought in Complaint (Reproduced from a article in Times of India by Jehangir B Gai) BPTP Ltd had undertaken a residential project at Faridabad. The company advertised facilities such as 100% power back-up, club and swimming pool, fire fighting installations, 24/7 security etc. Pradeep…

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Monthly Review of Consumer Cases: May 2024

Order Name: SHRIRAM CHITS (INDIA) PRIVATE LIMITED vs RAGHACHAND ASSOCIATES In a significant ruling on consumer protection, the Supreme Court clarified that the responsibility of proving whether a service was availed for commercial purposes lies with the service provider. This decision aims to protect consumers from unjust technical objections raised by service providers. Order Name:…

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Consumer Protection Act – Supreme Court Considers Dominant Purpose to Determine if Transaction is Commercial

Order Name: Omkar Realtors and Developers Pvt. Ltd. v. Kushalraj Land Developers Pvt. Ltd. & Anr. Case No.: Civil Appeal No.858 of 2023 The Supreme Court has recently addressed whether a real estate company that buys a flat for its director’s personal use qualifies as a "consumer" under Section 2(7) of the Consumer Protection Act….

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Insurers Cannot Reject Claims Due to Policy Non-Transfer: NCDRC

Order Name: IFFCO Tokio General Insurance Company Ltd. vs. Harmanpreet Singh Case No.: R.P. No. 1195/2022 The National Consumer Disputes Redressal Commission (NCDRC), led by AVM J. Rajendra, has ruled that when a vehicle’s ownership changes, the insurance policy is automatically transferred as well. Therefore, the insurance company cannot reject a claim simply because the…

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Forgiveness for Late Actions Needs Diligence and Absence of Negligence, Says NCDRC

Case Title: Sher Singh Vs. Manager, The New India Assurance Company Case Number: R.P. No. 1057/2022 In a recent judgment, the National Consumer Disputes Redressal Commission, headed by AVM J. Rajendra, underscored the importance of adhering to deadlines in legal proceedings. The commission emphasized that delays cannot be forgiven without a solid reason, even if…

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