New Delhi District Commission Rules Max Bupa Health Insurance Co. Accountable for Inconsistencies in Handling Comparable Medical Insurance Claims

Case Title: Hari Mohan vs Max Bupa Health Insurance Co. Ltd. The New Delhi branch of the District Consumer Disputes Redressal Commission–X, composed of Monika Aggarwal Srivastava (President), Dr Rajender Dhar (Member), and Ritu Garodia (Member), has held Max Bupa Health Insurance Company responsible for unjustly denying a valid medical claim. The Commission observed that…

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Bengaluru District Commission Finds Redbus Accountable for Not Informing About Advance Bus Schedule, Cites Service Deficiency

The Additional District Consumer Disputes Redressal Commission-IV in Bengaluru, Karnataka, has come to a decision against Redbus, an online bus ticket booking platform. The judgment was delivered by the bench consisting of President Ramachandra M.S. and Member Nandini H Kumbhar. They found Redbus to be responsible for not providing adequate service by failing to inform…

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New Delhi District Commission Rules Passengers Must Ensure Own Baggage Safety on Trains Unless Railway’s Fault is Demonstrated, Northern Railway Complaint Dismissed

Subject: District Consumer Commission Dismisses Complaint Against Northern Railways Over Stolen Belongings The New Delhi bench of the District Consumer Disputes Redressal Commission–X has recently passed a verdict in a case concerning stolen items during a train journey. The bench, comprising Monika Aggarwal Srivastava (President), Dr. Rajender Dhar (Member), and Ritu Garodia (Member), made clear…

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PNB Metlife LIC Ltd. Cleared by Solan District Commission: Even with Paid Premium, Simple Insurance Proposal Doesn’t Constitute Acceptance

Order Name: District Consumer Disputes Redressal Commission, Solan vs PNB Metlife LIC Ltd In a recent judgement by the District Consumer Disputes Redressal Commission in Solan, Himachal Pradesh, a customer complaint against PNB Metlife LIC Ltd was dismissed. The commission, led by D.R. Thakur (President), Vijay Lamba (Member), and Neelam Gupta (Member), found that the…

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Ruchi Reality Holdings Found Guilty of Service Deficiency by National Consumer Disputes Redressal Commission for Delay in Flat Possession Handover

Order Name: National Consumer Disputes Redressal Commission vs Ruchi Reality Holdings The National Consumer Disputes Redressal Commission, under the stewardship of Justice Ram Surat Ram Maurya, recently ruled that a homebuyer shouldn’t be expected to wait forever to take possession of a flat they’ve fully paid for. Here’s a quick run-through of the case details….

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Greenfield Housing Found Guilty by National Consumer Disputes Redressal Commission for Service Deficiency Due to Delay in Flat Possession Delivery, Citing Unsupported Force Majeure Claims

Article: The National Consumer Disputes Redressal Commission’s Order on Force Majeure and Unfair Trade Practices In a recent ruling, the National Consumer Disputes Redressal Commission (NCDRC), under the leadership of AVM J. Rajendra, made it clear that developers cannot hide behind the force majeure clause and retain the buyer’s money without providing service. Such an…

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Kerala State Commission Rules BSNL, Telecom Exchange Accountable, Asserts Rent Discount Doesn’t Excuse Poor Broadband Service

The Kerala State Consumer Disputes Redressal Commission, in a recent ruling, held telecom giants BSNL and Mokeri Telephone Exchange accountable for their failure to provide satisfactory internet and telecom services. The commission asserted that a simple assurance of rent rebate during the period of faulty service does not exempt BSNL and Mokeri from their responsibility….

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NCDRC States National Commission’s Reviewing Authority is Restricted and Applicable Only Under Certain Conditions

The National Consumer Disputes Redressal Commission, under the lead of Justice Ram Surat Ram Maurya, clarified the limitations of its Revisional Jurisdiction. It explained that it only gets involved in certain situations, like when a State Commission has overstepped its powers or neglected to use them appropriately. The case at hand involved a couple who…

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