NCDRC Finds PAN Realtors Responsible for Service Deficiency Due to Excessive Delay in Possession Handover

Order Name: Sindhu Mattoo Vs. PAN Realtors Pvt Ltd. Case No.: F.A. No. 633/2021 The National Consumer Disputes Redressal Commission, led by Mr. Subhash Chandra and Dr. Sadhna Shanker, has ruled in favor of homebuyers, emphasizing that they can claim a refund along with compensation if there is an indefinite delay in receiving possession of…

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Forgiveness for Late Actions Needs Diligence and Absence of Negligence, Says NCDRC

Case Title: Sher Singh Vs. Manager, The New India Assurance Company Case Number: R.P. No. 1057/2022 In a recent judgment, the National Consumer Disputes Redressal Commission, headed by AVM J. Rajendra, underscored the importance of adhering to deadlines in legal proceedings. The commission emphasized that delays cannot be forgiven without a solid reason, even if…

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Additional Delay Compensation Mandated Beyond Pre-Agreed Terms in Builder-Buyer Contracts: NCDRC

Order Date: Not Mentioned Order Name: Amarjeet Singh Gadhok vs. Raheja Developers Case No.: C.C. No. 75/2022 The National Consumer Disputes Redressal Commission (NCDRC), led by Dr. Inder Jit Singh, has determined that Raheja Developers is responsible for a service deficiency. The commission ruled that the developer must compensate for delays at an annual rate…

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NCDRC: Public Auction Transactions Don’t Create a Consumer-Service Provider Relationship

Recently, the National Consumer Disputes Redressal Commission, presided over by AVM J. Rajendra, delivered an important verdict. They declared that an individual who buys goods at a public auction doesn’t fall under the category of a consumer, and accordingly, the entity conducting the auction cannot be considered a service provider. The backdrop of this ruling…

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Robbery of Bank Locker ……whether bank is liable for loss to the customer

  Robbery of Bank Locker ……the bank is liable for loss to the customer under the Consumer Protection Act    Gist June 13, 2017 26 lockers at a Punjab National Bank (PNB) branch in Ghaziabad near Delhi emptied out. CCTVs not working, no guard at bank. Robbery during week end by gang drilling hole into…

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HP Laptops and Retailer Declared Responsible for Service Deficiency by Ernakulam District Commission Due to Warranty Repair Denial

Order Name: Ernakulam District Consumer Disputes Redressal Commission vs HP India Corporate Office and Retailer Let’s dive into a recent judgement made by the Ernakulam District Consumer Disputes Redressal Commission. The commission, led by D.B. Binu, V. Ramachandran, and Sreevidhia. T.N., firmly stated that it is the duty of manufacturers, sellers, and service providers to…

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NCDRC Asserts that Denying an Insurance Claim Based Purely on Late Complaint Notification is Unjustifiable

Order Name: National Consumer Disputes Redressal Commission vs Oriental Insurance In a recent judgement, the National Consumer Disputes Redressal Commission (NCDRC) found Oriental Insurance responsible for a lack in service regarding an insurance claim cancellation. The cancellation was entirely based on the delayed notification from the claimant about the theft of their insured vehicle. The…

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NCDRC Approves East India Transport Agency’s Appeal: Commercial Entity’s Subrogation of Rights Doesn’t Grant ‘Consumer’ Status to Subrogee

Order Name: East India Transport Agency vs Dhariwal Industries Ltd. and Anr. Case No.: First Appeal No. 232 of 2019 Here’s a simple breakdown of a recent decision by the National Consumer Disputes Redressal Commission (NCDRC), a significant body that deals with consumer complaints in India. The crux of the matter was about who can…

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Mata Chanan Devi Hospital’s Appeal Rejected by NCDRC in Medical Negligence Case

Order Name: Mata Chanan Devi Hospital v. Sajjan Singh Case No.: 739/2021 The National Consumer Dispute Redressal Commission (NCDRC), led by Mr. Subhash Chandra and Dr. Sadhna Shanker, recently addressed an appeal from Mata Chanan Devi Hospital. The hospital’s appeal was against a decision by the State Commission, which found the hospital guilty of medical…

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Application for Delay Pardon in Filing Appeal Rejected by MahaREAT, Involving a 380-Day Builder’s Delay

Let’s delve into a recent ruling by the Maharashtra Real Estate Appellate Tribunal, also simply referred to as the ‘Tribunal’. The Tribunal’s bench comprised Justice Shriram R. Jagtap (Judicial Member) and Dr. K. Shivaji (Technical Member). Their verdict was in response to the builder’s plea for condonation after a significant delay of 380 days in…

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