December 30, 2024 – January 5, 2025

Order Name: Mitesh Bhalla & Anr. vs. Experion Developers Pvt. Ltd. Case No.: C.C. No. 326/2019 The National Consumer Disputes Redressal Commission (NCDRC), under the guidance of Justice Sudip Ahluwalia, has found Experion Developers guilty of providing inadequate service. The commission declared that the developer’s decision to forfeit more than 10% of the basic sale…

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NCDRC Finds DCB Bank Responsible for Fraudulent $53,000 Withdrawal from Customer’s Account

Order Date: 20th November 2024 Order Name: DCB Bank Limited Versus Ajoy Kumar Mehta & anr Case No.: First Appeal No. 694 of 2023 A/W 1 other The National Consumer Disputes Redressal Commission (NCDRC) recently made a significant decision involving DCB Bank. The case revolved around a retired Chartered Accountant who, along with his family,…

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NCDRC Rules Complainant as Consumer, Orders Refund Due to Self-Employment Intent in Shop Purchase

Order Name: Shraddha Sachan Versus Aura Buildwell Private Limited Case No.: First Appeal No. 933 Of 2020 The National Consumer Disputes Redressal Commission (NCDRC) recently delivered a significant judgment involving a shop purchase at a commercial project in Greater Noida, Uttar Pradesh. The bench, led by AVM J. Rajendra (President), clarified that a buyer qualifies…

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NCDRC Rules Against Oriental Insurance for Unjust Denial of NALCO’s Fire Claim

Order Date: 15th October 2024 Order Name: National Aluminium Company Ltd. vs Oriental Insurance Co. Ltd. and Anr. Case No: Consumer Case No. 2159 of 2016 In a recent decision, the National Consumer Disputes Redressal Commission (NCDRC), led by President Justice A.P. Sahi and Member Dr. Inder Jit Singh, found Oriental Insurance Co. Ltd. responsible…

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Mata Chanan Devi Hospital’s Appeal Rejected by NCDRC in Medical Negligence Case

Order Name: Mata Chanan Devi Hospital v. Sajjan Singh Case No.: 739/2021 The National Consumer Dispute Redressal Commission (NCDRC), led by Mr. Subhash Chandra and Dr. Sadhna Shanker, recently addressed an appeal from Mata Chanan Devi Hospital. The hospital’s appeal was against a decision by the State Commission, which found the hospital guilty of medical…

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NCDRC Finds Oriental Insurance Responsible for Service Lapse in Rejecting Valid Medical Insurance Claim

Order Name: Oriental Insurance Co. Ltd. Vs. Kamleshbhai Udani Case No.: R.P. No. 1658/2019 The National Consumer Disputes Redressal Commission recently held Oriental Insurance responsible for service shortcomings. They highlighted that it is the insurer’s duty to prove if a case fits within an exclusion clause. Case Background A man filed a complaint after his…

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NCDRC Rejects Appeal Against Bikaner’s Urban Improvement Trust

Order Name: Urban Improvement Trust, Bikaner Vs. Babulal Jat Case No.: R.P. No. 1057/2020 The National Consumer Disputes Redressal Commission, led by AVM J. Rajendra, has clarified that individuals who purchase property through auctions are not regarded as consumers under the law. Consequently, complaints stemming from public auctions cannot be addressed in consumer courts. Case…

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NCDRC Rules Against Motia Developers for Service Deficiency Over Missing Occupancy Certificate

Order Name: M/S. Motia Developers Private Limited vs. Priya Bose Chanda & Anr Case No.: F.A. No. 74/2021 The National Consumer Disputes Redressal Commission (NCDRC), led by Mr. Subhash Chandra and Dr. Sadhna Shanker, has made a significant ruling. They decided that offering a property possession without proper certification is just a "paper possession" and…

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