Title: United India Insurance Held Accountable by NCDRC for Service Shortfall Linked to Insurance Claim Denial on Grounds of Policy Uncertainty

The National Consumer Disputes Redressal Commission, led by Dr. Inder Jit Singh, has given a ruling emphasising that insurance policies must be interpreted in a manner that aligns with the insured’s reasonable expectations. In this case, the wife of a deceased loan holder appealed for the settlement of an insured amount. The husband had taken…

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NCDRC Advocates for a Holistic Interpretation of Insurance Policies Benefiting the Policyholder

Case Title: Life Insurance Corporation Of India Vs. Brijendra Kumar Tyagi Case Number: F. A. No. 888/2021 The National Consumer Disputes Redressal Commission, presided over by Dr. Inder Jit Singh, ruled against an appeal made by Life Insurance. The commission emphasized that the interpretation of insurance policies should favor the policyholder and their beneficiaries. The…

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Chandigarh District Commission Mandates Samsung to Rectify Problems Even If Grievances Are Reported Via An Intermediary, Asserting Manufacturer’s Obligations

Order Name: Unnamed Complainant vs Samsung and Flipkart Case No.: Unspecified The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member), has issued a ruling concerning a malfunctioning Samsung air conditioner. The Commission has given Samsung a 30-day period to address the customer’s concerns. If they fail…

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Gundecha Builders fined Rs. 1 crore by Bombay High Court

Christmas eve has brought bad news for Gundecha Builders….one of the top builders of Mumbai. On 23rd December 2015, Justice Mridula Bhatkar of the Bombay High Court settled a 36-year-old litigation initiated by one Shivram Shinde (since deceases) who claimed he was in “adverse possession” of the land since 1944. Gundecha Builders joined the litigation later, saying it had…

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NCDRC Mandates Full Accuracy in Reporting All Details, Irrespective of Their Significance, by Insured

Case Title: Aviva Life Insurance Co. India Ltd. Vs. Kariyappa Case Number: F.A. No. 355/2017 In a recent judgment, the National Consumer Disputes Redressal Commission, led by Mr. Subhash Chandra and Dr. Sadhna Shanker, ruled in favor of Aviva Life Insurance. The Commission established that it is a policyholder’s responsibility to provide complete and truthful…

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Insurance Claim Rejection Without Adequate Notice is Deceptive: NCDRC

Order Date: Not Mentioned Order Name: West Bengal State Electricity Distribution Company Ltd. Vs. National Insurance Company Ltd. Case No.: C.C. No. 409/2020 The National Consumer Disputes Redressal Commission, led by Mr. Binoy Kumar and Justice Sudip Ahluwalia, has ruled that denying an insurance claim without prior notice or sharing the survey report is considered…

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Maruti dealer ordered to give a new car to the purchaser in lieu of defective car.

Maruti dealer ordered to give a new car to the purchaser in lieu of defective car.   Grievance   The complainant had booked Maruti Swift Dzire ZXI car with an authorized dealer of Maruti cars. The complainant had paid Rs.40,000/- by cheque on 29/01/2009 at the time of said booking. On 23/02/2009, when complainant visited…

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