NCDRC: Insurance Settlements Should Heed Survey Reports Unless Key Evidence Is Overlooked or Facts Are Misrepresented

Order Date: 30th July 2024 Order Name: M/s Bhupinder Tyres Works vs New India Assurance Company Ltd. Case No.: First Appeal No. 1275 of 2014 The National Consumer Disputes Redressal Commission (NCDRC) recently dismissed an appeal against New India Assurance Company Ltd. The bench, led by AVM J. Rajendra, upheld the insurance company’s decision based…

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NCDRC Identifies Unjust Trade Practices in Excessive Forfeiture and Service Tax Deductions

Order Name: Macrotech Developers Ltd. Vs. A. Syamala Reddy Case No.: F.A. No. 422/2023 The National Consumer Disputes Redressal Commission, led by Mr. Subhash Chandra and Dr. Sadhna Shanker, has issued a significant ruling regarding the forfeiture of deposits by builders. The Commission emphasized that any forfeiture must be reasonable and should not exceed 10%…

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NCDRC Finds Gautam Construction Company Responsible for Service Shortcomings

Case Title: M/S. Gautam Construction Company & Anr. Vs. Mubarak Masih Case Number: F.A. No. 428/2021 A recent judgement by the National Consumer Disputes Redressal Commission (NCDRC), led by Subhash Chandra and member Sadhna Shanker, reinforced the importance of transparency in construction projects. The commission ruled that builders must provide detailed information about the construction,…

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National Insurance Co. Found Responsible by Bihar State Commission for Unjust Denial of Accident Claim Despite Obtaining Documents

Case Name: Meena Devi vs The Senior Divisional Manager, National Insurance Co. Ltd. and Others Case No.: First Appeal No. A/137/2022 The State Consumer Disputes Redressal Commission of Bihar, led by Miss Gita Verma and Mr Raj Kumar Pandey, recently ruled in favor of a complainant, Meena Devi, against National Insurance Co. Ltd. The company…

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The new rules of flying: what to do if your flight is delayed or cancelled

The new rules of flying: what to do if your flight is delayed or cancelled (The government of India has issued a new charter listing your rights as an air passenger. Here’s what you are entitled to) ————————————————————————————————— 22 March 2019 Last week, India’s Ministry of Civil Aviation released a charter that reiterated the rights…

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Delhi State Commission Finds Oriental Insurance Co. and Transit Firms Responsible for Ginger Cargo Damage During Shipment

Case Title: Mr Amjad Hussain vs The Oriental Insurance Company Ltd. and Others Case No.: Complaint Case No. 550/2016 In a recent verdict by the Delhi State Consumer Disputes Redressal Commission, the Oriental Insurance Company Limited was found accountable for illegitimately denying a valid claim for a damaged marine cargo of gingers. The commission includes…

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Order of Consumer Forums – What happens if not complied with

  A large number of cases are coming up in various Consumer Fora against the builders. They tend to take matters very lightly and tend to disobey them….. I am reproducing an order of the State Commission, Maharashtra. The concerned builder was sent to jail for three years, unless he complies with the order before…

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NCDRC: Insurance Policy Can Be Nullified Due to Concealment of Information in Proposal Form

Order Name: Isnaka Devasenamma Vs. M/S. Max Life Insurance Company Limited Case No.: F.A. No. 664/2022 The National Consumer Disputes Redressal Commission, led by AVM J. Rajendra, has ruled that if a person hides important information when applying for an insurance policy, the insurer can choose to cancel the policy. Key Facts: Insurance Issuance: Max…

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