Order Name: Kamaljeet Singh Shekhawat Vs. Komatsu India Pvt. Ltd. Case No.: F.A. No. 1876/2017 The National Consumer Disputes Redressal Commission, led by Mr. Subhash Chandra and AVM J. Rajendra, recently reviewed a case that sheds light on consumer rights, particularly focusing on products bought to support one’s livelihood. The Commission emphasized that complaints regarding…
In a case of medical negligence, resulting in death of the patient, the Maharashtra State Consumer Commission has by its order dated 14 August 2015, awarded damages of Rs. 10 lakhs for negligence, interest at 9% and cost of Rs. 25,000. This is a good decision but what is unfortunate is that the Complaint which was…
Case Title: Central Bank of India Vs. M/S. Abhay Kumar Jain Case Number: R.P. No. 1865/2022 In a recent ruling, the National Consumer Disputes Redressal Commission, led by AVM J. Rajendra, determined that banks have an obligation to ensure the safety and security of their locker facilities and cannot shirk responsibility for the contents of…
Case Title: Vaibhavi Dredging Vs. National Insurance Co. Ltd. Case Number: F.A. No. 862/2013 The National Consumer Disputes Redressal Commission (NCDRC), led by Subhash Chandra and Sadhna Shanker, recently made a significant ruling against the National Insurance Company. In this case, the commission deemed that an insurance contract is not valid if an insurance premium…
The State Commission has passed an order in May 2015 that all work in the District Forums should be in Marathi only. – Filing of Complaints, Replies, etc..etc. This appears to be in conformity with the Rules framed under the Consumer Protection Act. But this has a lot of practical problems and difficulties. Has any one…
Pendency and Reduction of Complaints – Consumer Protection Act. There is a huge pendency of Complaints at all levels. It can be reduced if the Consumer Forums take a pro-consumer reconciliatory approach. In a recent case, the President of a District Consumer Forum heard the matter from all sides (even though it was not…
Order Date: 15th October 2024 Order Name: National Aluminium Company Ltd. vs Oriental Insurance Co. Ltd. and Anr. Case No: Consumer Case No. 2159 of 2016 In a recent decision, the National Consumer Disputes Redressal Commission (NCDRC), led by President Justice A.P. Sahi and Member Dr. Inder Jit Singh, found Oriental Insurance Co. Ltd. responsible…
Order Date: Not Specified Order Name: M/S Ramdev Masala Vs. United India Insurance Co. Ltd. Case No.: FA. No. 213/2011 The National Consumer Disputes Redressal Commission, led by Dr. Sadhna Shanker, has ruled in favor of Ramdev Masala against United India Insurance for a deficiency in service due to the wrongful rejection of an insurance…
Order Date: 29th July 2024 Order Name: Shashi Bansal and Anr. vs K Soni Builders Case No.: First Appeal No. 1371 of 2018 The National Consumer Disputes Redressal Commission (NCDRC) recently held K. Soni Builders accountable for not handing over a flat to the complainants within the agreed timeframe. The decision, presided over by Mr….
Order Name: Sohan Lal Swamy Versus Rajdarbar Assets Limited Case No.: Complaint No. 2020 of 2023 The Haryana Real Estate Regulatory Authority, with Justice Ashok Sangwan as a member, recently made a significant decision. The Authority deemed it unlawful for a builder to increase the super built-up area of a pre-booked flat without the buyer’s…
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